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Refund Policy

Last updated: June 20, 2023

At WEBINNOVADOR, we strive to provide our clients with exceptional web design and development services tailored to their unique needs. We are committed to delivering high-quality solutions that exceed expectations. However, it is important for both parties to understand our refund policy to ensure a transparent and satisfactory working relationship. Please read the following refund policy carefully.

Approval and Payment

Once the client has approved the design and development services and the website has been published, it signifies their acceptance and satisfaction with the work completed by WEBINNOVADOR. At this point, any refund requests will not be entertained.

We encourage our clients to thoroughly review and provide feedback during the design and development phases of the project. It is essential that any concerns, changes, or revisions be communicated to us promptly. Our team will work closely with the client to ensure their vision is accurately translated into the final product. Prior to approval, we welcome constructive feedback to guarantee customer satisfaction.

Quality Assurance

We take great pride in delivering high-quality web design and development services to our clients. Our team of experienced professionals diligently works to ensure that the final product meets or exceeds industry standards and client expectations. We strive for excellence in every project we undertake.

In the rare event that an issue arises due to technical errors or other unforeseen circumstances, we are committed to resolving it promptly. We encourage clients to contact us immediately if they encounter any problems or have concerns regarding the delivered work. Our team will diligently investigate and address the issue to provide a satisfactory resolution.

Non-Refundable Services

Please note that certain services provided by WEBINNOVADOR may be non-refundable. This includes but is not limited to website maintenance service, domain registration fees, third-party software licenses, hosting fees, and other expenses incurred specifically for the client’s project. Such expenses are non-recoverable for us, and therefore, refunds cannot be provided for these items.

Communication and Collaboration

We believe in open and effective communication with our clients throughout the design and development process. Our team is dedicated to understanding your requirements and ensuring that your vision is brought to life. We encourage clients to actively participate in the project, providing feedback, clarifications, and approvals in a timely manner.

If at any point during the project, the client feels dissatisfied or has concerns, we urge them to reach out to us immediately. We are committed to addressing any issues promptly and finding suitable solutions to ensure client satisfaction.

Modification of Terms

WEBINNOVADOR reserves the right to modify or update this refund policy at any time without prior notice. Any changes made to the policy will be effective immediately upon posting on our website. Clients are encouraged to review the refund policy periodically to stay informed about any updates or revisions.

If you are not satisfied with what we are doing for any reason, we have got you covered. Simply reach out! We will happily refund 100%* of your money.
No questions asked.

*Note: 100% Money-back guarantees are only applicable to Web Design, Web Development, Website Redesign and eCommerce Development services.

To Request a Refund

Send an email to support@virtualallegiance.com with the details mentioned below:

Subject: Request for refund

Include the Invoice and Transaction details of your purchase in the body

Your request shall be processed within 7-10 business days after having received all information required for the procedure to commence.


In compliance with the Information Technology Act, 2000, the name and contact details of the Grievance Officer are mentioned below:

Mr. Mukul Chauhan | WEBINNOVADOR (division of VIRTUAL ALLEGIANCE)
New Delhi, 110059, Delhi, INDIA
Phone: +1.801.901.3012
Email: support@virtualallegiance.com

In case of any queries about this policy or any other concerns, please email us at legal@virtualallegiance.com.

By using our Website, you acknowledge that you have read, understood, and agreed to the terms of this Refund Policy.

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